What is your shipping policy?
We strive to ship all orders within 24-48 hours of receipt. Delivery times vary depending on location.
What shipping carriers do you use?
We use Knutsford Express and UPS for domestic and international shipments.
How long does shipping take?
○ Domestic: 24-48 Hours
○ International: Varies depending on the location
Can I track my order?
Yes, tracking information will be emailed to you once your order ships.
What happens if my order is lost or damaged?
Please contact us at [support email] and we'll assist with resolving the issue.
Do you ship internationally?
Yes, we ship worldwide. Please note that international shipping rates and delivery times vary.
Can I change my shipping address?
Please contact us at contact@luxrycasa.com as soon as possible. We'll try to accommodate changes before shipping.
What are your shipping rates?
For domestic shipping we use Knutsford Express at a shipping rate of $1101.41 JMD ($7 USD).
Depending on the weight of the item please note that Knutsford express charge an additional $55 JMD for every pound over 10lbs
For International shipping rates vary based on location and package weight. You can estimate shipping costs during checkout.